Australia's Favourite
Phone Repairs

With expert technicians, quality parts, and service
you can trust across 30+ locations in Queensland & NSW.

Ask Anything

Phone Repairs

Apple Independent Service Provider & Samsung Specialist

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Inside view of a phone being repaired by Casphone technicians
30+Locations
1M+Devices Repaired
500KHappy Customers
01

What We Do

02

Budget SIM Plans
For Everyone

Affordable mobile plans with great coverage and no lock-in contracts. Stay connected without breaking the bank.

View Plans

Our SIM plans run on the Telstra wholesale network, giving you access to Australia's largest and most reliable mobile coverage — including metro, regional, and many rural areas.

No lock-in contracts, ever. All our plans are month-to-month, so you can cancel, upgrade, or downgrade anytime with no penalties.

Absolutely! We make number porting easy. Just provide your current number and account details when you sign up and we'll handle the transfer.

Select plans include international minutes to popular destinations. Check our plans page for full details on inclusions for each tier.

Simply insert the SIM into your unlocked phone, follow the activation steps online or in-store, and you'll be connected within minutes.

SIM card
03

Why Casphone

Same Day Service

Most repairs completed within hours, not days.

Certified Technicians

Trained experts you can trust with your devices.

Warranty Included

Every repair backed by our quality guarantee.

Convenient Locations

30+ stores across Queensland & NSW, always nearby.

Authorised Provider

Apple Independent
Repair Provider

Genuine Apple parts, certified technicians, and repairs you can trust — backed by Apple's Independent Repair Provider program.

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iPhone camera close-up showing genuine Apple repair quality
Trade in your old phone for cash at Casphone
Cash For Phones

We Buy Phones
& Trade-In

Got an old phone collecting dust? Get an instant quote and walk out with cash. We buy all major brands in any condition.

Get a Price
FAQ

Questions? Answered.

Everything you need to know about our repair services.

Repair prices depend on the device and the type of repair needed. Screen replacements, battery swaps, and charging port fixes all have different pricing. You can get an instant quote using our online repair tool, or simply visit any of our 30+ stores for a free assessment.

Most repairs are completed same-day — typically within 30 to 60 minutes while you wait. More complex repairs like micro-soldering or motherboard-level work may take 1–3 business days depending on the issue.

We repair phones (iPhone, Samsung, Google Pixel, and more), tablets, laptops, MacBooks, gaming consoles (PlayStation, Xbox, Nintendo Switch), and smartwatches. If it has a screen or a battery, chances are we can fix it.

We offer both OEM (original) and high-quality aftermarket parts. As an Apple Independent Repair Provider, we have access to genuine Apple parts and tools. We'll always discuss your options so you can choose what works best for your budget.

Absolutely. We follow strict data privacy protocols and never access your personal data without consent. In most cases, your data remains untouched. We always recommend backing up your device before any repair as a precaution.

All our repairs come with a warranty covering both parts and labour. The warranty period varies by repair type — ask in-store or check your repair receipt for specific details. If anything goes wrong, we'll make it right.

Yes, we specialise in water damage recovery. We use ultrasonic cleaning and micro-soldering techniques to restore water-damaged devices. Success rates are high, but results depend on the extent of damage and how quickly the device is brought in.

In many cases, yes. Our expert technicians can extract data from devices with cracked screens, non-functioning displays, and even phones that won't turn on — as long as the motherboard is intact. Bring it in for a free diagnostic.

No appointment needed — just walk into any of our 30+ locations across Queensland and NSW. Our technicians operate on a first-come, first-served basis. For complex repairs, you can call ahead to check part availability.

Yes! Through our We Buy Phones program, we purchase used and even broken devices. Get an instant quote online or bring your device to any store. It's a great way to offset the cost of a repair or upgrade.

Ready To Get Started?

Book online or visit any of our locations today.

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